Frequently asked questions.

A business website usually takes 3–6 weeks. E-commerce sites, booking systems and web applications take 6–12 weeks depending on features. The exact timeline is set out in your quote and contract.

It depends on the number of pages, features and how custom the design is. After a short call we send a detailed, itemised quote so you know exactly what you are paying for.

Four steps: discovery and quote, design for your approval, development and content, then testing and launch. You review and give feedback at every step.

It helps to have your logo, company details and photos of your products or work. If you do not, we can help write content and suggest images.

We offer recurring hosting and maintenance plans that cover the server, backups, security updates and monitoring. FEB Digi registers and manages the servers and infrastructure accounts directly; you use the service for the period you have paid for. The renewal cycle is set out in your contract and we email you before each expiry date.

Ownership of, or the right to use, the design, content and source code made for you is set out in your contract once you have paid in full. Server accounts registered by FEB Digi are not part of the handover. If you move to another provider, the source code and data are handed over according to your contract, and migration support may be charged if it is not part of your agreed plan.

Yes. Every site is built for mobile, fast loading and technical SEO (page structure, sitemap, meta tags, Google Search Console and Analytics).

Yes. Your website comes with an admin area where you can update posts, services, projects and images. We show you how to use it at handover.

By bank transfer against an invoice, usually in stages for larger projects. Vietnamese invoices include a VietQR code for quick payment.

We work with clients in Australia and Vietnam, in English and Vietnamese, and online with clients anywhere else.